USWPS. Matchmaking platform for Volunteers and NGOs—connecting people with causes through skill, and interest-based matching.
Summary
Designed a mobile app that connects volunteers with NGOs by matching them based on skills, interests, and availability.
My role covered Product Design, Research, Design System creation, and Prototyping, with a strong focus on user-centered solutions.
Unit
USWPS
Service
Product Design
Timeline
2024—2025
The problem
Volunteers struggle to find opportunities that match their skills and availability due to unclear, scattered listings, causing inefficiency, mismatches, and lost engagement.
83%
of volunteers reported that volunteering opportunities were too difficult to find
75%
of NGOs reported difficulties in verifying candidates
58%
of volunteers found the sign-up process too long
50%
of volunteers said their volunteering didn’t align with their interests
Results
Volunteers can now easily find opportunities that match their skills and availability, with listings in one place and a quick sign-up process.
The app simplifies NGO operations and volunteer connections, allowing for deeper engagement and more meaningful impact.
90%
of test users found the matching system effective
80%
of users found the shortest and quickest way to fill out an application form
60%
of volunteers effortlessly edited their profiles and found new best matches
Case study
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